Privacy policy

Privacy policy details

At "MIJ FACTORY HARAJUKU shopify" (hereinafter referred to as "our company"), when customers use our company, information necessary for transactions and contact such as customer's name, address, telephone number, e-mail address will be disclosed.
We comply with the Personal Information Protection Act and handle personal information in accordance with this privacy policy.

1.Purpose of use of personal information We use the personal information we obtain for the following purposes.
1) For shipping products to customers and requesting payment
2) To inform customers about campaigns, products and services offered by our shopify store
3) To improve our services
4) To respond to requests and inquiries from customers In addition, information such as the customer's name, address, order product name, order quantity (hereinafter referred to as "order information") is collected by shopify at the time of ordering. At the same time, it is acquired and handled in accordance with the privacy policy (https://www.shopify.jp/legal/privacy) stipulated by shopify.

2. Management of personal information We manage personal information under the following system.
1) We will establish the necessary internal system in accordance with the Personal Information Protection Law and guidelines, and obtain a written pledge from our employees to the effect that we will properly handle personal information.
2) We will limit the use of personal information to employees who need it for business purposes, establish rules regarding the storage and management of media containing personal information, and take measures to protect personal information.
3) For personal information stored in the system, we will prepare accounts and passwords so that only employees who need it for business can use it, and manage access rights. Accounts and passwords will be strictly managed so that they are not leaked or lost.
4) For security when transmitting data related to personal information over the Internet, SSL, which is an industry standard encrypted communication, is used for necessary web pages.
5) On the premise that there will be no hindrance to the service, personal information will be deleted as needed after a certain period of time has passed since the personal information was received.

3. Provision of information to third parties
1) In order to refuse the use of the service to those who order products for fraudulent purposes, we will provide shopify with order information related to transactions that have been determined to have been used for fraudulent purposes.
2) Except for the cases in the preceding paragraph, the Company will not disclose personal information to third parties without the consent of the customer. However, this does not apply to the following cases.
・When there is a request from a public institution such as a court or the police based on laws and regulations ・When there are special provisions in laws and regulations・When it is necessary to protect or defend our rights, property or services from actions that violate laws and regulations or our terms of use and precautions, and we are unable to obtain the consent of the individual.

4. Disclosure of personal information If a customer requests disclosure of personal information, we will disclose it only if we can confirm that you are the person.
Note: How to verify your identity Please send a copy of something that can prove your identity (driver's license, insurance card, etc.) to our company.
We will confirm the content and disclose it as soon as it becomes clear that it is the person himself/herself.